Fundamentals of Desktop Support (NET 785)

Term: 2022-2023 Fall

Faculty

	Robert W BuchwaldShow MyInfo popup for Robert W Buchwald
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Schedule

Tue-Thu, 10:00 AM - 11:23 AM (8/29/2022 - 12/16/2022) Location: MT MCC 302
Tue-Thu, 10:00 AM - 11:23 AM (8/30/2022 - 12/16/2022) Location: MT MCC 302

Description

This course will introduce the student to the operations of the help desk industry. Students will master the role of help desk analysis, navigate the help desk environment, and learn crucial problem solving skills.